AI in Retail - Ocado goes bananas for robot food pickers
Read later Audio version Summary: Ocado Technology is training its robots to be more sensitive as pressures from the rise in online shopping grow, explains Isabel Richards, Head of UK Development Centers. (Isabel Richards) As I was chatting to Isabel Richards, Head of UK Development Centres at Ocado Technology, the image of a disgruntled couple from a recent local newspaper story popped into my head. Said couple had placed an online order with their local supermarket, picked their hour delivery slot, and the order had failed to arrive. They had to phone and email th...