The user experience: 5 takeaways from a Bucks game during COVID-19
Fiserv Forum hosts Milwaukee Bucks games under protocols that make it possible to operate during the COVID-19 pandemic. While opening the arena was a step toward normalcy for fans, many elements of the user experience are different. During a recent Bucks game, we sat in the red zone, which includes courtside seats and the first eight rows of the stands. For the second half of the game we moved to the yellow zone to see what it's like to sit in pods and order food through our phones. Here are five takeaways from our game-day experience. 1. The pregame COVID-19 test