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Uvalde school shooting last month was a "abject failure" accusing the school police chief of placing the lives of officers with bullet-proof vests, guns and shields ahead of the lives of unprotected children during the siege that left 19 children and two teachers dead. chief breaking news correspondent trace gallagher has details for us tonight. good evening, trace. >> reporter: using security video and body camera transcripts, investigators put together a police response they now call ridiculous and an abject failure and here is why. the shooter entered the school at 11:33 a.m. seven minutes ...

At least in retrospect, to have been specifically geared to shed the best light possible on the law enforcement response. so that makes it look even worse, whether it's sheer incompetence or communication in messaging or an actual intentional cover-up, almost no way to know. i don't think you can have any confidence in them. i have greater hopes for what the justice department will do, to come in and mount their own investigation to determine the mistakes that were made in response to the tragedy. >> you know, it's interesting some of the comments we heard yesterday, and heartbreaking, quite f...

Ar-15s and fully vested. so the people that were outside had the wherewithal to confront that shooter no doubt about it and they were doing crowd control. so now the mother says that she has been called by police, threatened to charge her, but police won't answer your calls, right? >> reporter: josé, just two quick clarifications. the district attorney overseeing this investigation has not returned our calls for comment. and i want to make sure that it was just -- she said a call from authorities, she did not specify which agency contacted her regarding her story. again, you do have multiple ...

>> reporter: that audio was taken by a man who spoke to cnn but didn't want to be publicly identified. a facebook live video includes what he says is audio from the radio in a customs and border protection vehicle outside the school. it is not clear at what point during the shooting this video was taken. we're also hearing from a customs and border protection officer whose wife is a teacher at the school, where his daughter is also a second grader. he was off-duty at a barbershop when he got this text message from his wife. >> there's an active shooter. help, i love you, from my wife. >> repor...

>> first of all, when it comes to an active shooter, you don't have to wait on tactical gear. plain and simple, you got an obligation -- >> he's saying you don't have to wait on tactical gear. in fact, i want to read you a couple items from the active shooter training manual for the state of texas. item one is the prime director. it reads, "stop the killing. officer's first priority is to move in and confront the attacker this may include bypassing the injured and not responding to cries for help from children." the key, they're saying, is to stop the shooter. in any way necessary. item two is...