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The One Touch Switch process being introduced by Ofcom will allow broadband consumers to switch in just one day.
Broadband and landline customers will soon be able to switch provider in a one touch process, Ofcom announced this week - we take a look at how it works.
Is your broadband connection meeting your needs? We’d like to hear your experiences of the switching process and how it could be improved. Consumers across the UK have access to a wide range of broadband providers and an ever-expanding range of packages within the broadband market. As a result, it is important for consumers to engage with the market regularly to ensure that they have access to a broadband connection that meets their needs. However, switching broadband provider often is perceived as a daunting task. Which? plans to respond to Ofcom’s consultation on proposals to change th...
Submitting... Ofcom is calling the move the “One Touch Switch”, and aims to make the process of switching easier for customers, and also allow them the opportunity to take advantage of the best deals available. How would the One Touch Switch work? Ofcom explains that the process would work as such: First, a customer would contact their chosen new provider and give them their details Next,the customer would then automatically receive important information from their current provider, including details of any early contract termination charges that they would have to pay, and how switching ...