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Detailed text transcripts for TV channel - MSNBC - 20120915:09:57:00

And allow someone to enjoy the pluses of dealing with a small business rather than it feeling amateurish. what i would add is i always think about the users. to are small business, if there is an issue, you get on the phone with the founder. that is something that is really important to hang on to as you grow into a larger business. incredible customer service so it feels like a little store on main street where if there is an issue, you can talk to the owner even as it gross. that s a great way to project as you grow and become a bigger business. and to get testimonials. if there is some fear you are not going to be able to deliver. put them in touch with someone h whom you have delivered. thank you so much for all of your advice today with these questions. much appreciated. if any of you out there have a question for our experts, all you have to do is go to our website. the address is, openforum.com/your business. hit the ask the show to submit a question. the website is ....

Openforum Com Your Business , Small Business , Feeling Amateurish , Customer Service , Main Street ,

Detailed text transcripts for TV channel - MSNBC - 20120915:09:58:00

Openforum.com/yourbusiness. if you would rather, e-mail your question to yourbusine yourbusiness@msnbc.com. with many of your customers constantly on the move knowing where they are going is your business. if you want to harness the power of location-based marketing, check out our wb site of the week. geotoko.com helps businesses find out who has checked in at their location. you can build and launch location based locations across multiple platforms like foursquare, facebook and twitter. real time annal lcan help you b reach your target demographic. to learn more, click on our website. it is openforum.com/your business. you will find all of today s segments and web exclusive information to help your business grow. follow us on twitter ....

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Detailed text transcripts for TV channel - MSNBC - 20120915:09:48:00

To be in a specialty section of your store. we want this product to be in the main dairy i ll where all the other yogurts are. it was a challenge. some of them didn t think it was a good business. the success is, if you could make somebody say, oh, what is this and let me try and the yogurt inside will make them to come back again, then job done well. when they put this product in the regular aisle without any marketing or tv ads or anything like that, in a couple of weeks, you blow everybody s mind. i always felt that this company s heart is the plant, because we are making this product to be proud of. make sure they know what the strength of the plant is so you can invest more and make more products out of it. we kept investing back to the plant, back to the plant. we just put it back in and make the machines better, the walls are better, more technology. ....

Openforum Com Your Business , Specialty Section , Tv Ads , Somebody Say , Yogurt Inside ,

Detailed text transcripts for TV channel - MSNBC - 20120915:09:40:00

Business relationships, courtesy allbusiness.com. one, treat vendors like honorary employees. the package delivery guy and the material supplier aren t necessarily working for you on a daily basis but they can have a big impact on the quality of your service and prod duck. two, make start-up loan payments on time no matter what. you don t want to gain a reputation with your bank at someone who doesn t meet deadlines. three, recognize a job well done. give your employees the praise they deserve. four, have one-on-one conversations with customers. usually, unsatisfied clients don t tell you what to fix. they just jump ship. ask them about what you can do better before there is even a problem. and, number five, contact your mentors frequently. think of those people you turn to for valuable advice. nurturing that connection will mean extra hands on deck to help you build your business. ....

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Detailed text transcripts for TV channel - MSNBC - 20120915:09:42:00

Years in business. when you go to the bank, would you go and say, hey, i m looking for an sba-backed loan or would they steer you in that direction? if you go to the sba, the sba will say, you have to go talk to an sba lender and talk to u.s. bank or some other banks out there that do usba loans. the most appropriate deal for you, certain products they recommend. they will literally tell you to go to a bank. that s the other thing. all kinds of products. not just one kind of sba loan. do you do that ahead of time or should you rely on the bank to steer you in the right direction. do some research ahead of time and rely on the banks to steer you in the right direction. there are the 504 loans that are meant for real estate and fixed assets an the working capital that helps with lease hold improvements. you want to make sure you are getting the right product. if i could go through this process and get a nonsba or an ....

Openforum Com Your Business , Real Estate , Lease Hold Improvements ,