CNN New Day April 22, 2014 10:45:00
International licenses. very well trained. they have a great accident rate. yet, we can still look back to 2003 with the staten island incident that we had when 11 people were killed and 165 people injured. we found there that there were two things we needed to look at. one was the training and the other one was the medical condition that the operator was in. we found that he was using prescription drugs in combination, caused him to be drowsy. and then we also went back and looked at the safety management system of the operator. saw that they weren't following the policies and procedures that...
Source: archive.org