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Here and that's what they did and people walked out and they said these are some of the best presentations i have ever seen and that was really when we knew we had something. >> laura: the average inmate who gets to this vaunted place in your program, explain how they get there. good behavior, all of the things that they have to check. >> yeah so behavior is really important. they have to have good citizenship, no infractions, two years prior to applying, and they can't have an infraction while they are in it. so we really consider it a zero tolerance program in that respect. and now that we a...

Of this. we have many people inside ordering books and studying and learning before they even get the program so desire is a key component to success. >> laura: how has this changed you? >> it's changed me in so many ways. i think it's allowed me to become much more empathetic, it's really not -- could you say don't judge a book by a cover, that's taken to an extreme now because you are talking to populations and people that i never would've crossed in my normal life and one of the things that's really important for us is that every classroom has every ethnicity and cultural background that we...