Ounder And Chief Executive Officer Of Omcom Quot With Omnichannel Chat Management News Today : Breaking News, Live Updates & Top Stories | Vimarsana

Online shopping is here to stay - for businesses to be the chosen one by customers, is to provide effective, seamless channels of communications before, during and after transactions. KUALA LUMPUR, Malaysia, Oct. 18, 2022 /PRNewswire/ ADA, the largest independent analytics, data, and artificial intelligence (AI) business in the region has partnered with Omcom, a conversational commerce platform for businesses, to provide a convenient solution for businesses to manage chats and customer support management across hundreds of marketplace stores in Southeast Asia (SEA). ADA manages flagship stores of blue chip brands such as Unilever, Procter & Gamble, Laneige, among others, and this partnership has helped ADA manage high traffic of messages in various channels while ensuring the customer experience journey is uniform across the brands' products and markets in SEA. "In the past, keeping track of every online store's messaging platforms was a laborious task that consumed ....

Kuala Lumpur , Anurag Gupta , Ivan Voloshyn , Procter Gamble , Southeast Asia , Chief Operating Officer , Chief Executive Officer , Awake Asia , Facebook Shopping , Online Shopping Is Here To Stay For Businesses Be The Chosen One By Customers , S To Provide Effective , Eamless Channels Of Communications Before , Uring And After Transactions Kuala Lumpur , Oct 18 , 022 Prnewswire Ada , He Largest Independent Analytics , Nd Artificial Intelligence Ai Business In The Region Has Partnered With Omcom , A Conversational Commerce Platform For Businesses , O Providea Convenient Solution For Businesses To Manage Chats And Customer Support Management Across Hundreds Of Marketplace Stores In Southeast Asia Sea Ada Manages Flagship Blue Chip Brands Such As Unilever , Procter Amp Gamble , Mong Others , Nd This Partnership Has Helped Ada Manage High Traffic Of Messages In Various Channels While Ensuring The Customer Experience Journey Is Uniform Across Brands 39 Products And Markets Sea Quot Past , Eeping Track Of Every Online Store 39s Messaging Platforms Wasa Laborious Task That Consumeda Lot Time And Energy Now , He Average Response Time Across All Online Stores Managed By Ada Has Decreased 5 Times While The Productivity Of Customer Service Increased 30 , Nabling Us To Focus More On Improving Our Service Customers Drive Business , Uot Said Anurag Gupta ,