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Australian telco fined $39M for exploiting Indigenous folk


Australian telco fined $39M for exploiting Indigenous folk
By ROD McGUIRKMay 13, 2021 GMT
CANBERRA, Australia (AP) Australia’s largest telecommunications company Telstra was fined 50 million Australian dollars ($39 million) on Thursday for unconscionable conduct in selling remote Indigenous customers mobile phone contracts that they did not understand and could not afford.
The fine ordered by a Federal Court judge is the second largest ever imposed under Australian consumer law.
Telstra admitted the offenses in signing up 108 Indigenous customers, some of whom spoke English as a second or third language, to mobile phone accounts.
Staff sometimes manipulated credit assessments to say unemployed customers had jobs. They also failed to properly explain the potential costs and falsely represented products as free of cost. ....

Australian Capital Territory , Justice Debra Mortimer , Alan Gray , Andy Penn , Ford Motor Company Of Australia , Australian Broadcasting Corp , Federal Court , Debra Mortimer , Outback Indigenous , Australian Broadcasting , Ford Motor Company , ஆஸ்திரேலிய மூலதனம் பிரதேசம் , நீதி டெப்ரா மோர்டிமர் , ஆலன் சாம்பல் , ஆண்டி பென் , ஃபோர்ட் மோட்டார் நிறுவனம் ஆஃப் ஆஸ்திரேலியா , ஆஸ்திரேலிய ஒளிபரப்பு கார்ப் , கூட்டாட்சியின் நீதிமன்றம் , டெப்ரா மோர்டிமர் , ஆஸ்திரேலிய ஒளிபரப்பு , ஃபோர்ட் மோட்டார் நிறுவனம் ,

Australia fines its telecommunications company Telstra $39 million for exploiting indigenous customers


The fine ordered by a Federal Court judge is the second-largest ever imposed under Australian consumer law
Australia s largest telecommunications company Telstra was fined $39 million on Thursday for unconscionable conduct in selling remote indigenous customers mobile phone contracts that they did not understand and could not afford.
The fine ordered by a Federal Court judge is the second-largest ever imposed under Australian consumer law.
Telstra admitted the offenses in signing up 108 indigenous customers, some of whom spoke English as a second or third language, to mobile phone accounts.
Staff sometimes manipulated credit assessments to say unemployed customers had jobs. They also failed to properly explain the potential costs and falsely represented products as free of cost. ....

Justice Debra Mortimer , Alan Gray , Andy Penn , Ford Motor Company Of Australia , Australian Broadcasting Corp , Federal Court , Debra Mortimer , Western Australian , Outback Indigenous , Australian Broadcasting , Ford Motor Company , Australia Indigenous People , Australian Consumer Law , Australian Telecommunications , Orld News , Ionews Com , நீதி டெப்ரா மோர்டிமர் , ஆலன் சாம்பல் , ஆண்டி பென் , ஃபோர்ட் மோட்டார் நிறுவனம் ஆஃப் ஆஸ்திரேலியா , ஆஸ்திரேலிய ஒளிபரப்பு கார்ப் , கூட்டாட்சியின் நீதிமன்றம் , டெப்ரா மோர்டிமர் , மேற்கு ஆஸ்திரேலிய , ஆஸ்திரேலிய ஒளிபரப்பு , ஃபோர்ட் மோட்டார் நிறுவனம் ,

Australian telco fined USD39M for exploiting Indigenous folk » Borneo Bulletin Online


May 14, 2021
CANBERRA, AUSTRALIA (AP) Australia’s largest telecommunications company Telstra was fined USD39 million yesterday for unconscionable conduct in selling remote indigenous customers mobile phone contracts that they did not understand and could not afford.
The fine ordered by a Federal Court judge is the second largest ever imposed under Australian consumer law.
Telstra admitted the offences in signing up 108 Indigenous customers, some of whom spoke English as a second or third language, to mobile phone accounts.
Staff sometimes manipulated credit assessments to say unemployed customers had jobs. They also failed to properly explain the potential costs and falsely represented products as free of cost. Justice Debra Mortimer said Telstra staff took advantage of an Indigenous cultural propensity to express agreement as a way of avoiding conflict. ....

New South Wales , Australian Capital Territory , Justice Debra Mortimer , Alan Gray , Andy Penn , Federal Court , Debra Mortimer , Chief Executive Officer Andy Penn , Outback Indigenous , புதியது தெற்கு வேல்ஸ் , ஆஸ்திரேலிய மூலதனம் பிரதேசம் , நீதி டெப்ரா மோர்டிமர் , ஆலன் சாம்பல் , ஆண்டி பென் , கூட்டாட்சியின் நீதிமன்றம் , டெப்ரா மோர்டிமர் , தலைமை நிர்வாகி அதிகாரி ஆண்டி பென் ,