Just seniors, it's active-duty men and women in our military who can't feed their families. >> obviously they're not getting paid enough. you talk about leadership in your new book, "overcoming impossible." it's hard to build a team and go to the next level. >> you've got a great team here. but i will show you three pillars. the first one, empathetic leadership. what does that actually mean? it means listening to people that work with you. not everybody -- >> steve: it's not my way or the highway. what's going on with you? >> but it used to be that way, so it's a big change to understand that....