Detailed text transcripts for TV channel - MSNBC - 20131227:19:20:00
To start reconsidering whether ups can handle their deliveries. and in terms of consumers, they feel extremely misled. i had gotten dozens and dozens of e-mails from people saying, you know, i wish ups had just told me the truth. so ups has been telling people to get online on their tracking system and look for their delivery date. the tracking notes that i have seen from so many people say that the package is out for delivery then they'll get that message four days in a row and the package doesn't show up. >> we said they want to give the money back for international and some other categories...
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