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Three years after ecommerce was brought under the ambit of legal metrology, many sellers and platforms still do not display MRP and best-before dates on the packaged products. A survey by Local Circles, which got 19,000 responses, showed one in two consumers say they are unable to find MRP information for packaged products on many ecommerce sites/apps. Four in five consumers
‘17 States, NCDRC use eDaakhil portal to register consumer complaints’ March 15, 2021 × Leena Nandan, Secretary of Department of Consumer Affairs on Monday said that about 17 States and the National Consumer Disputes Redressal Commission (NCDRC) have now enabled the e-filing mechanism for registering of consumer complaints online through the e-Daakhil portal which offers more convenient mechanism for consumers to file complaints from any location. She said so far the facility is available at 449 locations and all States are expected to launch this facility in the coming days. Over 13,00...