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I failed again. >> couldn't make this page work -- >> and again. and again. not working. when i called the 1-800 number for help, the reps tell me volume is high and to try again during off-peak hours. so i tried at 10:30 at night, 7:00 in the morning, and still it didn't work. so finally, i set my alarm clock for 3:00 a.m. sunday morning. but guess what? the system was down for maintenance. i'm not the only one having trouble. on facebook, people took to the health care.gov page to vent by the thousands. and on cnn's ireport -- >> i have tried it literally hundreds of times since october 1st....

Take long time. senior correspondent elizabeth kohn has been unsuccessfully trying to set up an account. how is it going? have you fixed it out yet? >> no, i haven't fixed it out, yet, chris. this has been a sec job for me since october 1st. i want to show you exactly how frustrating it's been. i put in my user name and password, it didn't recognize it. error messages, page not found, system down. it's been a tough nearly two weeks for obama care. >> there were error messages, that twirl leafing. i hate it, right? >> reporter: i have been trying since day one to get an account and log in on he...

That little annoying kind of twirly thing. hate it. hate it. >> reporter: i have been trying since day one to get an account and log in on healthcare.gov. i failed again -- >> couldn't make this page work. >> -- and again -- >> it wouldn't log me in. >> reporter: -- and again. it's not working. when i called the 1-800 number for help, the reps tell me volume is high and to try again during off-peak hours. so i tried at 10:30 at night. 7:00 in the morning. and still, it didn't work. so finally, i set my alarm clock for 3:00 a.m. sunday morning. but guess what? the system was down for maintenanc...

Members. but almost two weeks into the start of obama care enrollment and still, we have a few issueses with software and technical problems. >> some experts say fixing them could take a long time. our elizabeth cohen has been trying to set up her account. >> i put in my user name and password and it didn't recognize it. >> error messages, page not found. system down. it's been a tough nearly two weeks for obama care. >> there were error messages or that little annoying kind of like twirly thing. hate it, right? >> i've been trying since day one to get an account and log in on healthcare.gov. ...

Cohen. your team tried to create an account. what happened? >> well, we tried it last week and couldn't do it. then we tried it this week. we did it through the federal site, because we live in georgia. like most sites, they're using the federal site. so you get this page, and then you get let's get started. that was good. then you have a page where you create your identity. and that worked. that was good. then we got to the page where you answer security questions. these are all things you need to do to create an account. last week we got stuck on this page. we wouldn't make this page work. t...