Toyota Fuel Pump Recall and White Paint Defect - Expert Opinions On Damage to Toyota's Reputation
Consumer Reports Expert Opinion Our go-to source for many topics is Consumer Reports. When it comes to vehicle owner satisfaction and reliability, our opinion is that Jake Fisher, Consumer Reports Director of Auto Testing, is a top expert. Mr. Fisher has spent two decades involved with vehicle testing and participates in the CR reliability survey data collection and reporting. He has also been a development engineer for automakers. Our request for comment evolved into a conversation and Mr. Fisher helped us understand Toyota’s reliability reputation more clearly. Mr. Fisher feels that Toyo...