6 things about upselling that surprised hoteliers in 2022
Over the last 12 months, many hotels have discovered the innovation of Automated Upselling. But, if we are honest, a lot of those same hotels were quite skeptical about any kind of upselling solution. So why is that? Historically upselling software solutions haven’t been great. Among a long list of issues, configuration was complex, pricing required daily manual updates, and upsells couldn’t be 100% guaranteed.
Source: hospitalitynet.org
