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As of January 1, 2024, Cameroon has witnessed a new surge in electricity prices, primarily impacting medium-voltage customers, labeled as

Watchdog ARSEL praises ENEO’s adjustments of its energy fraud management process (Business in Cameroon) - Electricity watchdog ARSEL has praised electric utility ENEO for the various adjustments it made after the April 13, 2021, warnings, sources close to the case informed. On April 13, 2021, Jean Pascal Nkou, Director-General of ARSEL, sent a letter to Éric Mansuy, ENEO’s CEO, to complain about various shortcomings and abuses identified in the ENEO/clients relationships. Jean Pascal Nkou notably pointed at the measures taken by ENEO to combat frauds and how those measures are im...

Electricity regulator ARSEL warns ENEO for various shortcomings and regulatory violations " During the joint visit carried out by ARSEL and ENEO to check the electric installation of some of your company’s clients who contacted the ARSEL to dispute the adjustment invoices sent to them, numerous shortcomings and abuses were identified," wrote Jean Pascal Nkou, Director-General of ARSEL, to Éric Mansuy, ENEO’s CEO.   In the letter, ENEO is accused of not complying with the public electricity distribution service law, which defines the actions that can be considered as fraudule...