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Our business, if this is just absolutely decimating the travel industry. absolutely decimating the travel indust . , ., ., industry. tell him me some of the issues your industry. tell him me some of the issues your customers industry. tell him me some of the issues your customers are - industry. tell him me some of the issues your customers are facing. | issues your customers are facing. last week, the lateral flow test changed to bcr, so we had to contact every body pcr. all passengers that are due to depart. that was the day two test. that changed to bcr. we had to swap all those over. now, obviously, we ve got to wring every body do to go over christmas. to make sure they re aware and that they book these lateral flows to come home. you put a file away and then you ve got to get it back again because the rules have changed or the passenger forms need because the rules have changed or the passengerforms need more information. a, we need unifying so ....