KPIX CBS Evening News With Norah ODonnell June 4, 2024 22:44:00
They quite literally missed the boat. how big of a deal was this trip? >> this trip was everything to us. >> reporter: the state department says it is receiving a surge of applications. about 430,000 each week. with turnaround times now up to 13 weeks, panicked passengers are flocking to passport offices and petitioning members of congress for help. >> i don't know who's in charge of passports at the state department, but i wouldn't trust 'em to take my lunch order. >> i have moved now three staff members into working just on passports. >> reporter: just passports? >> just passports. it is ove...
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