Think You're Good at Saying No? Actually, You Could Probably Use a Few Pointers
Sooner or later, it happens: You hear yourself agreeing to a request that you would rather decline – you just didn’t know how. It’s a quandary where even expert advice givers come up short. So how, exactly, should you say no – definitively, politely, respectfully? UH researcher Vanessa Patrick sorts it out.
Source: uh.edu