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50 per cent of 2021 meetings are switching to virtual formats

Accor today announces the global roll-out of its digital key solution, "Accor Key," in line with the Group's strategy to provide a contactless guest journey in its facilities. This exciting new step for Accor confirms its ambition to innovate and invest in high-quality technological solutions to deliver the very best and most convenient experience for its guests.

Accor Launches “Accor Key" Accor announced the global roll-out of its digital key solution, “Accor Key," in line with the Group’s strategy to provide a contactless guest journey in its facilities. This exciting new step for Accor confirms its ambition to innovate and invest in high-quality technological solutions to deliver the very best and most convenient experience for its guests.  The focus of the rollout will be to provide customers with a keyless door entry solution, while ensuring that hotels do not lose the human touch that guests require. On arrival at t...

Send The hospitality industry was battered by Covid-19 in 2020. During the worst part of the pandemic, around 3,000 out of 5,000 of the hotels in Accor Group’s network were closed. Today, almost all of them are open again. SkiftX spoke with Patrick Mendes, the company’s newly appointed group chief commercial officer, to learn more about how Accor navigated through the crisis and how they plan on applying key learnings to their strategic approach in 2021 and beyond.  Mendes joined Accor in 2005 and has held a number of positions over the years, including senior vice president global sales...