Designing like a joint cognitive system
June 20, 2021 3 Minutes There’s a famous paper by Gary Klein, Paul Feltovich, and David Woods, called Common Ground and Coordination in Joint Activity. Written in 2004, this paper discusses the challenges a group of people face when trying to achieve a common goal. The authors introduce the concept of common ground, which must be established and maintained by all of the participants in order for them to reach the goal together. I’ve bloggedpreviously about the concept of common ground, and the associated idea of the basic compact. (You can also watch John Allspaw discuss the pa...
Source: surfingcomplexity.blog