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Experience 21 Hosted by Medallia Online Growth Happens at Experience Join thousands of your industry peers in the ultimate user conference â creating an online gathering like no other, as we begin to rewrite the playbook on experience management. Experience brings together the most innovative and influential voices in the industry. This year is no exception, and our virtual platform lets us welcome people safely from all over. Check out the innovators you canât miss at Experience 21: Pegah Valeh, Global Head of CX, Facebook Reality Labs - Facebook, Inc. Guilherme Koga, Director Care Analytics, Customer Experience and Strategy - Samsung Electronics America ....