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Parking lot. investigators say two african-american 16 year oweds attacked him. we've been telling you for months about how difficult it is for some veterans to get the medical attention they need and deserve. tonight, chief washington correspondent james rosen has the amazing story about how some of the people who fail to provide that service are actually rewarded. >> reporter: america ven rates her wounded warriors, but scar federal dollars often flow more swiftly to desk bound civilians. we found that in tlifl, va claims processors received 5.5 million in performance incentive bonuses. ev...

They do is they reduce their per hour rate by about 15% because they know they're going to have to built build in some more. >> the whole key is people should be paid for their time. so many companies requiring workers to come in for four hours, to log in or check stuff before they start. shouldn't they get paid with that? i don't agree with faith a couple of things here and there after hours. so many workers on vacation or even, you know, on the eve of their wedding nights are asked to call in or respond to companies and respond to their e-mails and texts and i think it's wrong not to get pai...