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Malaysia's PSD to implement new performance management system - Vimarsana News

Malaysia's PSD to implement new performance management system

Following the initial announcement in 2021, JPA had set a two-year familiarisation period from 1 January 2022 until 31 December 2023.

GSTS Awarded Contract to Advance AI-based Service to Predict and Optimize Availability of Military Systems - Vimarsana News

GSTS Awarded Contract to Advance AI-based Service to Predict and Optimize Availability of Military Systems

/PRNewswire/ - Global Spatial Technology Solutions ("GSTS" or "the Company") a Maritime Intelligence company, announced today that it has been awarded a...

Delivering The Orchestrated Customer Experience Why And How We Need To Rethink The Contact Center - Vimarsana News

Delivering The Orchestrated Customer Experience Why And How We Need To Rethink The Contact Center

Delivering The Orchestrated Customer Experience: Why – And How – We Need To Rethink The Contact Center By Greg Weber, Eventus Customer expectations have changed dramatically in recent years, both in the B2B and the B2C worlds. “The Amazon Effect,” as it’s often called, created a paradigm in which every retailer can deliver goods ordered within 24 hours, businesses are always open, and customer service responds promptly, even at 2:00 AM. While many retail businesses were quick to catch on, other industries have been slower to adapt. That’s important. Customer experience (CX), now m...

Transcend Engagement LLC Launches Gamification Module for Engagement Software Platform - Vimarsana News

Transcend Engagement LLC Launches Gamification Module for Engagement Software Platform

Transcend Engagement LLC Launches Gamification Module for Engagement Software Platform Share Article Transcend Engagement LLC launched a new gamification module for its ground-breaking engagement software platform. The new module allows users of Transcend’s platform to earn points and badges as they accomplish tasks, post comments, and engage with company materials. Organizations can now measure and encourage employee and/or customer engagement in the digital environment. ST. PAUL, Minn. (PRWEB) January 16, 2021 Transcend Enga...

Source: prweb.com