#AsiaeCommerceAwards spills: Income sets its eyes on seamless CX experience
Details 09 February 2021 MARKETING-INTERACTIVE , taking home the silver award for the category "Best in eCommerce (Brands) – Banking / Financial Services". Its head of digital business, Anny Huang, also snagged the gold award for eCommerce Leader of the Year (Individual). Income stood unfazed amidst the rapid digitalisation that COVID-19 brought upon businesses, as it moved away from traditional advertising years ago, and were fully ready to serve customers digitally even before the pandemic. In an interview with MARKETING-INTERACTIVE, Huang (pictured...
Source: marketing-interactive.com