Are Your Customers Turning Up Their Noses At Your Drinking Water
Are Your Customers Turning Up Their Noses At Your Drinking Water? There have been a number of surveys on water-utility customer satisfaction over the past few decades and, unfortunately, the news tends to be less encouraging than it should be. Is it safe to chalk up those responses to personal tastes or preferences, or is it time to do something about turning them around before it’s too late? Here are some resources to consider. Take Stock By The Numbers While the physical compositions of local surface-water or groundwater sources can place a wide range of demands on treatment strategies, u...
Source: wateronline.com