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Petrol and diesel prices continue to climb in Northern Ireland while home heating oil prices have seen a slight drop, according to latest figures.
The firm apologises after a keypad error meant some meters were capped at a £10 credit limit.
Some households across Northern Ireland will see their energy bills rise in a few weeks despite suppliers announcing cuts on Friday.
The Government's Energy Price Guarantee support will be reduced to zero from July 1.
Home heating oil prices in Northern Ireland this summer are almost half what they were last year - and the lowest since the Russian invasion of Ukraine, Consumer Council figures have revealed.