m1nd-set NTRG Q4 2023 insights spotlights GenZ shoppers
The research also reveals significant room for improvement on customer engagement by sales staff in duty free shops on ferries
Source: dfnionline.com
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The research also reveals significant room for improvement on customer engagement by sales staff in duty free shops on ferries
Post-pandemic research reveals major differences in shopper profile and behaviour
This group has a higher level of spend and more items are purchased
The first edition took place at the TFWA World Exhibition and Conference
Younger generations visit the shops more frequently during a cruise trip than other generations, according to the research