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Colorado Woman Receives Long-Delayed Unemployment Benefits

Colorado Woman Receives Long-Delayed Unemployment Benefits
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Woman who spent 11 days on hold gets her unemployment benefits

Lisa Craig lost her job in May. She didn't get her Colorado unemployment benefits until mid-November, after calling dozens of times and spending 278 hours on hold.

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Woman who spent 11 days on hold gets her unemployment benefits

Lisa Craig lost her job in May. She didn't get her Colorado unemployment benefits until mid-November, after calling dozens of times and spending 278 hours on hold.

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Colorado woman spends 11 days on hold with unemployment

278 hours. That's how long Lisa Craig has spent on hold waiting for answers about her Colorado unemployment.

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Colorado unemployment applicants continue to wait months to receive benefits

Janette Cantor has been waiting nearly 20 weeks for unemployment benefits, and she says she’s received little communication and help from the Colorado Department of Labor and Employment.

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Here's how long Coloradans are waiting for the unemployment division to answer the phone

Here's how long Coloradans are waiting for the unemployment division to answer the phone
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Here's how long Coloradans are waiting for the unemployment division to answer the phone

Here's how long Coloradans are waiting for the unemployment division to answer the phone
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Long waits on the phone hold-up Colorado unemployment claims

The state said it understands how frustrating it is for legitimate claimants to wait on hold and they have hired more staff to take incoming phone calls.

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Colorado was among slowest in nation at paying unemployment

In December, Colorado's timely processing rate was the slowest in the nation. The Department of Labor and Employment said it expected to be back to normal in March.

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At least 87,000 Coloradans will lose all pandemic unemployment benefits in two weeks

At least 87,000 Coloradans will lose all pandemic unemployment benefits in two weeks
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