CNN Anderson Cooper 360 June 24, 2014 01:07:00
Care at the phoenix va. >> they call me december 6th. he's dead already. >> reporter: they called you and said? >> i said, "what is this regarding?" she said, "we have a primary for him." i said, "really, you are a little too late, sweetheart." >> in one case, the family member said "you are a little too late, swret heaeetheart, he dead. you guys killed him." i apologized. they have no quarrel about telling you how they died and if they screamed. and this particular veteran was screaming, "please, do whatever you can. don't let the va do this to another patient. or another veteran. we do not d...