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Flying amend they are out there on their days off, and it's really internal al processes at southwest as well as i.t., and what we haven't seen is southwest speak to what is going to be the solution moving forward. >> right. you know, do pilots already feel stressed and overworked and now this? give us insight into what's going on with them. >> yeah. well, you know, we're seeing sick rates in line with where they were this summer so that's not an issue. we're seeing pickup rate. our pilots are the most productive in the world. they are the safest in the world and they work harder than anyone e...