Q&A: Industry is adapting to support clients in vulnerable circumstances
Q&A: Industry is adapting to support clients in vulnerable circumstances Tracy Coghill, solicitor and member of the Risk & Compliance team, City Asset Management Is the industry doing enough to support vulnerable clients? Vulnerability is an increasing concern for our industry. The FCA has kept a very public focus on vulnerable customers recently, with a number of statements and its February guidance note considering the issues. Worryingly, the regulator has suggested that up to 50% of our clients may be vulnerable at any given time. Of course, we must put this into the context of a global pa...