Information for these familiar list. you re an advocate for these families what s important for them right now? absolutely. every piece of information they can get their hands on. sometimes airlines i m not saying this airline, but sometimes airlines get real secretive and they try to hide things from the families or they say this is too much for the families we don t want to tell them that. that is seriously misunderstanding families and what they need. every piece of information is poorn. in some crashes in the united states the ntsb holds ourly briefings, the families just want that information and many have said to me over the years, don t hide anything from me don t assume i can t take it i can. that s so important, they need that information, investigators need that information. bup let s talk about the reality, richard. we re talking about an area that there were severe thunderstorms, when this crash occurred. we also know that while the waters are shallow. we know it s a busy waterway we know there s been some tough weather and conditions for them