Positioning Agents News Today : Breaking News, Live Updates & Top Stories | Vimarsana

The customer s perspective. when dash as a customer, they try to put themselves in the customer s shoes. what is your experience. reporter: now air canada has begun positioning agents at security and at checkin to make sure that the overhead bags are small enough to indeed fit in the overhead. if they re tying tao big or heavy they will get checked and charged. that s the only idea setting well with traveling passengers because it eliminated the log jam when someone is trying to get something in overhead that won t go. there s folks that come with such huge log gage and takes the whole space, and you could at least i think there s a benefit of doing it for everybody because then you can share more space with others. basically don t let me get my bag into the so they check it anyway. i have to reply and i have the to do what i got to do. reporter: and i ll end with ....

Positioning Agents , Air Canada , Idea Setting , Log Jam , Wont Go , Basically Don T ,