Southend TSB branch offers safe space for domestic abuse survivors
TSB branch staff have received specialist training to increase their confidence in responding to disclosures of domestic abuse and will provide victims with access to a safe space in their branch. Victims can use a private room to make telephone calls, speak to a trained staff member and contact the police if necessary. The support is available to both TSB customers and non-customers. While the scheme has been rolled out following three pilots in TSB’s Worcestershire, Herefordshire and Shropshire branches over the past six months. Carol Anderson, director of TSB’s branch network...