Detailed text transcripts for TV channel - CNN - 20100216:12:15:00
Management class, questions about how to deal with the corporate crisis. the answer -- be speedy, don't hide, don't lie. simple rules, and a radical change for japan, inc. now here's what analysts say you're going to want to watch for to really know if toyota as a corporate culture has changed. next week there are the congressional hearings. if the president, akio toyoda, shows up for the hearings, that's really going to be a sign for the american consumer that toyota has learned its lesson and is on its way to change. kiran? >> still a long road ahead especially with the spike in consumer com...