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Cyara Exceeds Growth Goals by 35%, Appoints New EMEA VP and Expands Global Partner Program Share Article Cyara Increased Customer Roster by 15%, Maintained 95% Retention Rate, Demonstrating Value of Automation for Customer Service During COVID Pandemic The pandemic has forever changed the way that businesses remotely and digitally interact with their customers. Increased adoption of automated CX assurance capabilities shows that maintaining elevated customer experiences is a critical need of any business, even during an economic downturn. REDWOOD CITY, Calif. (...

Google Cloud launches Mission Critical Services offering Google Cloud launches Mission Critical Services offering The move is the latest effort by the cloud vendor to bolster its support for enterprise customers. Credit: Google Cloud Google Cloud has launched a new Mission Critical Services (MCS) offering for its platform, with the solution available for purchase by the vendor’s Premium Support customers. The move is the latest effort by the cloud vendor to bolster its support for enterprise customers, according to Google Cloud customer experience vice president Joh...

SHARE Google LLC debuted a more robust customer support service for its public cloud infrastructure platform today called Mission Critical Services, aimed at customers wanting to ensure that their most critical business applications will never fail. Google Cloud Customer Experience Vice President John Jester told SiliconANGLE that some of Google’s cloud customers have extremely demanding environments, and that even a minute of downtime can mean millions of dollars in lost revenue. Jester called out financial services, telecommunications and retail, all of which Google Cloud has focused on s...

Dell has designed Inspiron 7501 for the professionals who need top-notch performance, throughout the day. Inspiron 7501 laptop has NVMe Solid State Drive (SSD) storage. So, it boots up fast and wakes up from sleep almost instantly. These NVMe SSDs are much faster than the regular SATA SSDs. They allow blazing fast data transfer and saving big files becomes buttery smooth. On the other hand, the Inspiron 7501 base model comes with an 8GB memory which can further be expanded up to 16GB. Drag and drop large files? Done! For studio professionals and creators, editing and saving a high-res video s...

SaaS CRM Market Disrupted by DejaOffice Affordable PC based CRM in 2021