Recognition, a key driver for healthcare worker engagement, HCAHPS scores
By Workhuman What makes hospital employees – especially clinicians – happy at work and engaged in their jobs? The root causes of employee satisfaction, or its absence, are diverse. But, independent of each institution’s specific problems, sound organizational processes to self-evaluate the work environment and effect change can improve employee satisfaction, and therefore patient satisfaction and fiscal health. It’s not merely an article of faith that satisfied hospital employees make for a better patient experience. “There are a couple of decades of evidence that happier hospital e...
Source: healthcaredive.com