Detailed text transcripts for TV channel - MSNBC - 20150802:11:52:00
It's not just about, you know the chargeback itself when he says it's unauthorized but like who is your distributor? if you have the right relationship with the distributor -- there will be things along the way. you don't know when you're selling a product why that charge back is happening. is it a broken product, something that was defective? what he's getting there is broader than the unauthorized charge back. >> it looks like it's getting down to trust. right, steve? what do you think? >> well i agree, first of all. these people are often your face to your clients and you want to maintain a...