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A critical report by the industry regulator has found some customers received ‘unacceptable service’ after the devastating storm in November.
A critical report by the industry regulator has found some customers received ‘unacceptable service’ after the devastating storm in November.
HOMEOWNERS and MPs across the North East have welcomed a critical report into the response to Storm Arwen after electricity firms were told to “up…
Electricity networks provided an “unacceptable service” to thousands of customers following Storm Arwen, which left nearly one million homes without power, industry watchdog Ofgem has said.
A six-month review by Ofgem has been published following the storm which brought trees down across Scotland and England