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Amazon Inc has been repeatedly accused of knocking off products it sells on its website and of exploiting its vast trove of internal data to promote its own merchandise at the expense of other sellers. The company has denied the accusations.
A trove of internal documents from Amazon reveals how the e-commerce giant ran a systematic campaign to create knockoff goods and manipulate search results to boost its own product lines in India - practices it has denied engaging in, says Reuters.
The documents reveal how Amazon’s private-brands team in India secretly exploited internal data from Amazon.in to copy products sold by other companies, and then offered them on its platform.
Amazon’s India division systematically copied items sold by third-party sellers and manipulated search results to favor its own products, Reuters reported.
Amazon’s India division systematically copied items sold by third-party sellers and manipulated search results to favor its own products, Reuters reported.