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Uptick in calls? cnn s jacqueline howard has a report. reporter: the operators behind 988 tell me that they expected this increase in calls, but it is eye opening when you look at the numbers. data from the substance abuse and mental health services administration show that just last month in december, 2022, compared with the previous year in december, 2021, the number of answered calls to the lifeline increased by 48%. chats answered increased by 263%, and texts answered increased by 1,445%. and those increases appear to reflect how more people know about the 988 number. it s easy to remember, only three digits. and it seems like more people are seeking help for mental health crises. that s according to 988 s deputy director, dr. john palmeri. have a listen. we know that there are many ....

Substance Abuse And Mental Health Services Administration , Process C Cnn , December 2022 , December 2021 , Deputy Director , Mental Health Crises , John Palmeri ,