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Intelligent automation crucial for growth, fighting Covid-19 Experts say at ICAB's webinar Star Business Report Star Business Report Experts today stressed the need for embracing "Intelligent Automation" to enable business growth at an exponential rate, combating the Covid-19 pandemic in Bangladesh.  They made the observations at an international webinar on 'Transforming Finance & Accounting with Robotic Process Automation' organised by the Institute of Chartered Accountants of Bangladesh (ICAB). In a growing market like Bangladesh, it is very cruc...

PHOTO: Fallon Michael | unsplash By now, businesses have spearheaded multiple initiatives around customer service, customer experience and customer excellence, all in an effort to prioritize customers. Yet these terms seem interchangeable for most businesses. The first is a single touchpoint with your brand, while the others impact feelings and emotion, and encompass both the entire customer relationship and how you operationally deliver them. A good way to explain the differences is with an example of a customer journey where a new client opens a checking account online or through a chatbo...

Next Level Process Mining: PAF appoints Dr. Alexander Seeliger as Chief Scientist Share Article The Process Analytics Factory (PAF), a leading Process Mining provider based in Darmstadt, Germany, has appointed Dr. Alexander Seeliger as Chief Scientist. In this role, Dr. Seeliger will lead the Research & Innovation division at PAF in the future. His tasks include the evaluation of complementary technologies such as Artificial Intelligence (AI), RPA and Machine Learning (ML) and their integration into Process Mining. One focus of his work is the automation of analysis and optimization processes...

Chennai (Tamil Nadu) [India], February 26 (ANI/NewsVoir): A leading hyper-automation services company based out of Chennai, Vuram builds 'EventHall', a one-of-a-kind platform to host its annual company event: Vuram Day. Almost 700 people, including Vuram's employees (or Vuramites as they are called), their family members, and customers participated in the event. Along with live and recorded sessions, the platform had games, stalls, workshops, and live and on-demand performances. Before the pandemic, Vuram Day happened for two days at several locations within India. During the physical event, ...

PAFnow Spring Update 2021: four ENTERPRISE editions, improved performance, and optimized Process Mining App Share Article The Process Analytics Factory (PAF), a leading Process Mining vendor from Darmstadt, Germany, introduces the "PAFnow Spring Update 2021", featuring the latest innovations and improvements to its Process Mining solution integrated in Microsoft Power BI. These include a total of four industry-specific ENTERPRISE editions and a significant increase in performance. In addition, there is now the optimized PAFnow Process Explorer with extended functions. PAFnow logo PAF has take...