89% of Enterprises Seek to Redefine Customer Experience Using Digital Technologies—Everest Group
89% of Enterprises Seek to Redefine Customer Experience Using Digital Technologies—Everest Group Share Article Enterprises are increasingly turning to new-age tools to meet stakeholders’ demands for at-home and touchless experiences and brands doing social good. Everest Group Although the current focus remains on CX, employee experience (EX) is taking center stage, driven by the pandemic and evolving expectations of millennials and Gen-Z. DALLAS (PRWEB) March 03, 2021 Everest Group reports that 89% of enterprises are adoptin...
Source: prweb.com