Qantas loses top spot as Australia's most trusted travel brand after catastrophic few years
The national carrier lost the top gong to Virgin Australia in Roy Morgan Australia's 'Trusted Brand Awards for 2023'.
Source: dailymail.co.uk
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Qantas slammed for charging customer's credit card $6,000 when she was trying to use the airline's stored credit voucher system
Qantas has again come under fire over the difficulty of using its system for getting credit for flights cancelled due to pandemic lockdowns, a system known as Qantas Pass.
Source: dailymail.co.uk
'Fed-up with their dirty little tricks': Qantas under fire after Gold Coast woman claims she was overcharged $6,000 while trying to use travel credits
A Gold Coast business owner has claimed she was overcharged thousands of dollars by Australia’s national airline while trying to book flights to a popular holiday destination.
Source: skynews.com.au
The great Qantas flight credit racket
Qantas is riding the fine line between appearing to reunite people with their money and making it maximally difficult for that to occur.
Source: afr.com