CNN CNN Newsroom October 28, 2013 17:05:00
Network failure that affected other sites, as well. so this seems to be a new new glitch we're looking at. >> is there a time frame when this current problem will be fixed and what the obama administration is advising people to do during these crucial hours? >> i'm going to quote a press release from the department of health and human services. they said we'll get this fixed as soon as possible. which doesn't sound promising. in the meantime, you can get on the phone. the operators answer calls quickly. you can go in person to many sites around the country. you can also try snail mail. i'll te...