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The order repeated six times in 37 seconds. >> air canada 781, go around. >> reporter: but the pilots don't respond. even to a warning light flashed from the tower. they land safely and finally call in. >> air canada 781. there's something with the radio here. >> pretty evident. >> a professional job by the controller and this was a dangerous situation that they did a good job in averting. >> reporter: air canada and the faa haven't said what the radio problem was. those pilots were cleared to land originally but tonight the faa is still investigating that apparent communications failure. davi...

Good reporting. thank you. let's bring in our senior aviation analyst, miles o'brien, former ntsb managing director, peter goelz and tom few weuente. miles, anything stand out to you? >> it's the response four, maybe five times. what happened in that case? initially i thought maybe they were politely trying to ask for a different altitude. they were at the altitude that they filed for. here's the thing. the recording is done on the ground, obviously. so air traffic control might very well have been responding and the crew is not hearing it at all. so was there a radio problem? a communication ...

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