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Railways announces integrated Rail Madad helpline number - here s all you need to know Helpline no. 182 would also be discontinued from April 1, 2021 and merged into 139. File photo Updated: Mar 8, 2021, 06:32 PM IST The Indian Railways has integrated all railway helplines into single number 139 (Rail Madad Helpline) for grievance redressal and enquiry during the journey. As the new helpline number 139 will take over all the existing helpline numbers, it will be easy for the passengers to remember this number and connect with the Railways for any kind of assistance or need during travel. Various railway grievances helplines were discontinued last year. Now, Helpline no. 182 would also be discontinued from April 1, 2021 and merged into 139. ....