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Video in raw format, which is basically computer language. >> so something was recorded there. >> yes, they just wouldn't play. >> reporter: eventually, ford determined the screwed-up files were no accident. someone had deleted those files and then run a cleanup program to clear the database logs. not once, but twice. >> the only two times those cleanup jobs were run were the day that she -- he reported her missing and the day her body was found. >> i'll never forget the day he comes to my cube and he says, these videos were deleted. this isn't corrupted. and he turns to leave. and i think he ...

Took another look at matt leili's computer hard drives. do you think somewhere in there is the nugget that will get you to the next step in the investigation? >> i think at the minimum we needed to redo it to see if technology had advanced. so i needed new forensic guys to look at the video, or whatever else he could find on the computer. >> turns out the techie richter needed was just down the hall. corporal chris ford had been an i.t. guy before joining the police force. >> richter came down and said, hey, do you mind taking a look at this? i start looking for what we call low-hanging fruit....

That's just what ford did at first too. >> i basically looked at the video in raw format, which is basically computer language. >> something was recorded there. >> yes. it just wouldn't play. >> eventuallford determined the screwed-up files were no accident. someone had defeated those files and then run a cleanup program to clear the data base logs. not once, but twice. >> the only two times the cleanup drives were run were the days that he reported her missing and the day her body was found. >> i'll never forget the day he comes to my cube and says, these videos were deleted. this wasn't corr...

In this investigation? i think at minimum we need to redo it, just to see if technology had advanced. so i needed a new forensic guy to look at the video, or whatever else he can find on the computer. dennis murphy: turns out the techie richter needed was just down the hall. corporal chris ford had been an it guy before joining the police force. richter just came down and said hey, do you mind taking a look at this? so i start looking for what we call low hanging fruit, what's easily available. and that's where i really started digging through and finding all these audio files. dennis murphy: ...

Police force. >> richter came down and said, hey, do you mind taking a look at this? i start looking for what we call low-hanging fruit. what's easily available. that's when i started digging through and finding the audio files. >> nobody had listened to the audio files before because investigators were so focused on finding video from the night nique disappeared. that's just what ford did at first too. >> i basically looked at the video in raw format, which is basically computer language. >> something was recorded there. >> yes. it just wouldn't play. >> eventually ford determined the screwed...