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Air India has been fined Rs 30 lakh after a 80-year-old passenger died at Mumbai's Chhatrapati Shivaji Maharaj International Airport while walking from the plane to the terminal as he was not provided a wheelchair.
Air India reportedly failed to provide a wheelchair for the passenger upon landing
Air India has been fined Rs 30 lakh by the Directorate General of Civil Aviation (DGCA) for the death of an elderly passenger who chose to walk from the aircraft to the terminal building due to a shortage of wheelchairs. The airline failed to comply with the regulations on passenger assistance for those with disabilities. The DGCA has advised all airlines to ensure an adequate number of wheelchairs are available for passengers who require assistance.
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